Privacy Policy
Last updated: June 5, 2026
1. Information We Collect
When you book an RV with us, we collect:
- Name, email address, and phone number
- Date of birth (for insurance verification)
- Driver's license information
- Payment information (processed securely via Stripe — we do not store card details)
2. How We Use Your Information
- Process and confirm your RV booking
- Communicate pickup/drop-off instructions
- Verify driver eligibility and insurance coverage
- Send booking confirmations and receipts
- Respond to your inquiries and provide support
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share data only with:
- Stripe — for payment processing
- Insurance providers — as required for trip coverage
- Law enforcement — if required by law
4. Data Security
All payment transactions are encrypted and processed through Stripe (PCI Level 1 compliant). Personal data is stored securely and accessible only to authorized staff. We use HTTPS encryption across our entire website.
5. Data Retention
We retain booking records for a minimum of 3 years for tax and insurance purposes. You may request deletion of your personal data at any time by contacting us at info@rvwego.com.
6. Your Rights
You have the right to:
- Request a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
7. Contact
For any privacy-related questions or requests:
RV We Go (LODESTAR Corp.)
Irvine, California
Email: info@rvwego.com
Phone: (949) 600-5500