Frequently Asked Questions

• Valid US driver's license (held for at least 2 years)
• Age 25+ (21-24 with young driver surcharge)
• Major credit card for security deposit
• Auto insurance that covers RV rentals, OR purchase our protection plan

We recommend 2-4 weeks for regular trips and 2-3 months for peak season (June-September) and events (Burning Man, Coachella, etc). Last-minute bookings accepted when available!

Yes! We offer delivery within 60 miles of Irvine, CA for $5/mile round trip. We'll deliver to your home, campsite, or event location and set up everything. You can also pick up for free at our Irvine location with secure parking for your car.

• 14+ days before: Full refund ✅
• 7-14 days before: 50% refund
• Under 7 days: No refund
• Date changes: Free when availability allows

Standard pickup: 3:00 PM · Standard return: 11:00 AM

Early pickup (before 3 PM): +$50 flat fee
Late return (after 11 AM): $35/hour

We need 4 hours between rentals for professional cleaning and inspection with our mobile detailing van.

• Travel Trailers: $85–$145/night
• Class C Motorhomes: $155–$210/night
• Class B Campervans: $175–$225/night
• Class A Luxury: $275–$399/night
• Fifth Wheels: $159–$225/night

All prices include 125 miles/day, fresh linens, full fuel tank, and propane. No platform fees — you save 15-35% vs marketplace sites.

• ✅ 125 miles per day
• ✅ Fresh linens, pillows, and towels
• ✅ Full fuel tank and propane
• ✅ Fresh water tank filled
• ✅ Free parking for your car at our lot
• ✅ Free child car seats
• ✅ 30-minute orientation walkthrough
• ✅ 24/7 phone support

No hidden fees. Your booking total includes everything:

• Nightly rate × nights
• Cleaning fee (one-time)
• Protection plan (if selected)
• Extras/add-ons (optional)
• Security deposit (refundable)

We don't charge: service fees, platform fees, booking fees, or processing fees. What you see is what you pay.

• Pay in full: Save 5% on rental cost
• Weekly (7+ nights): 10% off nightly rate
• Monthly (28+ nights): 25% off nightly rate
• Repeat customers: 10% loyalty discount
• Military/First responders: 10% off

It's easier than you think! Our RVs drive like large trucks. Before you leave, we provide a 30-minute hands-on orientation covering:

• Driving basics (turns, lane changes, braking distance)
• Backing up with camera system
• Height and width awareness
• Fueling and parking

• Class B Campervans: 18-22 MPG
• Class C (25-30ft): 10-14 MPG
• Class A (34-40ft): 6-10 MPG

Budget roughly $100-200 in fuel per day depending on distance. We send you off with a full tank!

• Walmart — most locations allow free overnight parking (call ahead)
• Cracker Barrel — RV-friendly parking lots
• BLM Land — free dispersed camping (no hookups)
• Casino parking lots — many welcome RVs
• Rest areas — usually 8-hour limit

Apps: iOverlander, FreeRoam, Campendium for finding free spots.

Yes! You can travel to any state. Popular routes from our Irvine location:

• 🏜️ Joshua Tree — 2.5 hours
• 🏔️ Yosemite — 5.5 hours
• 🌵 Grand Canyon — 7 hours
• 🎰 Las Vegas — 4 hours
• 🏖️ San Diego — 1.5 hours

Check out our Trip Guides for detailed itineraries!

We walk you through everything at pickup, but here's the order:

1. Level the RV using built-in jacks or leveling blocks
2. Electricity: Turn off breakers → plug in surge protector → connect power cord → turn on breakers one at a time
3. Water: Attach potable hose → add water pressure regulator → turn on spigot
4. Sewer: Connect sewer hose (slope downhill) → keep valves CLOSED until ready to dump
5. Extend slide-outs (check for obstacles first)

Full hookups = electricity + water + sewer at your campsite. Like a house on wheels — unlimited water, power, and waste disposal. $30-60/night at campgrounds.

Partial hookups = electricity + water only. You'll need to visit a dump station for waste. $20-40/night.

Dry camping / Boondocking = no hookups. Use your fresh water tank, generator for power, and dump tanks later. Free at BLM land, Walmart, etc.

1. Put on disposable gloves (we provide them)
2. Connect sewer hose to RV outlet and dump station inlet
3. Open black tank valve first (toilet waste)
4. When empty, open gray tank valve (sink/shower — this rinses the hose)
5. Close both valves, disconnect, rinse hose
6. Add tank treatment chemical

Don't want to deal with it? Add our $50 Tank Dump Service — we handle everything on return!

You have two options:

1. Use your own auto insurance ($0/day) — your policy must cover rental RVs. We verify before pickup. You'll need a $1,500 security deposit.
2. Purchase our protection plan ($25-45/day) — includes collision, liability, roadside assistance. Reduced or $0 deposit.

1. Ensure everyone is safe — call 911 if needed
2. Call us immediately — we're available 24/7
3. Take photos of all damage and the scene
4. Get a police report if another vehicle is involved
5. Do NOT admit fault to anyone

With our Standard ($25/day) or Premium ($45/day) protection, we handle the entire claims process. With your own insurance, you file through your carrier.

1. Fill the fuel tank (we charge double market rate for shortages)
2. Remove all personal belongings
3. Empty fridge and throw away perishables
4. Basic tidying — sweep, wipe counters (we do deep clean)
5. Dump tanks if possible, OR add our $50 dump service

You do NOT need to wash the exterior or deep clean — we handle that with our professional mobile detailing van.

We inspect the RV within 24 hours of return. If everything checks out, your deposit is released within 3-5 business days. If there's damage, we'll contact you with photos and a repair estimate before charging.