Privacy Policy

Last updated: March 19, 2026

LODESTAR Corp. DBA RV We Go ("we", "us", "our") operates the RV We Go website. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information.

1. Information We Collect

When you make a booking or contact us, we collect:

Name, email address, and phone number
Driver's license information (state, number)
Payment information (processed securely by Stripe — we never store card numbers)
Trip details (dates, destination, special requests)

2. How We Use Your Information

To process and manage your RV rental booking
To communicate with you about your reservation
To provide customer support
To send trip preparation guides and safety information
To improve our services

3. Payment Security

All payment processing is handled by Stripe, a PCI Level 1 certified payment processor. We never store, process, or have access to your full credit card numbers. All transactions are encrypted with 256-bit SSL.

4. Data Sharing

We do NOT sell, trade, or rent your personal information to third parties. We share data only with:

Stripe — for payment processing
Insurance providers — as required for your rental coverage
Law enforcement — only when legally required

5. Data Storage & Security

Your data is stored on secure, encrypted servers (Supabase, hosted on AWS). We implement industry-standard security measures including:

HTTPS encryption for all data in transit
Row-level security on database access
Regular security audits
Limited employee access to personal data

6. Cookies

We use essential cookies for site functionality. We use the following analytics tools to understand how visitors use our site:

Google Analytics 4 — page views, traffic sources, conversion tracking (with IP anonymization enabled)
Microsoft Clarity — heatmaps and session recordings to improve user experience (sensitive content is masked automatically)

We respect the "Do Not Track" browser setting. If enabled, all analytics are disabled. You can also disable cookies in your browser settings. Under CCPA, you have the right to opt out of the sale of your personal information — we do not sell your data.

7. Your Rights

Under California Consumer Privacy Act (CCPA), you have the right to:

Know what personal data we collect
Request deletion of your data
Opt out of data sharing
Non-discrimination for exercising your rights

To exercise these rights, contact us at info@rvwego.com

8. Data Retention

We retain booking data for 7 years (tax/legal requirements). Contact form submissions are kept for 1 year. You may request earlier deletion by contacting us.

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us:

Email: info@rvwego.com
Location: Irvine, California